Contact Us

Customer Care

Contact us using the following details should you have any queries about our 118118 directory enquiries service, or any of our other 118 numbers.

Telephone: 0800 3891 118

Customer Care is open Monday to Friday between 9am to 5pm. Calls at any other time will be answered by a member of the call centre who will pass on your details to the Customer Care team for response.


Marketing, Commercial Teams (118 118)

Press queries – please contact the Press Office at :ย

Head Office

5th Floor
1 Capital Quarter
Tyndall Street
CF10 4BZ

Telephone: 029 2054 8000